Multi-Channel Ai Chat Automation Saas

This multi-channel AI chat automation solution centralises customer conversations from WhatsApp, Instagram DMs and website interactions into one intelligent system. Perfect for businesses struggling with repetitive customer enquiries, this platform empowers you to automate responses, collect leads, and guide customers through personalised conversation flows-all while drastically reducing your support team's workload.

The system's sophisticated AI agents can be tailored with specific instructions and connected to your knowledge base through documents, websites, or text sources, ensuring responses align perfectly with your brand voice and business needs.

Key Features

• Multi-channel integration: Seamlessly manage messages from WhatsApp, Instagram, and your website in one unified inbox
• Customisable AI agents: Control how your virtual assistants respond with detailed instructions
• Knowledge base integration: Connect your existing resources (URLs, documents, plain text) to power intelligent responses
• Website chat widget: Engage visitors directly on your site with an easy-to-implement chat solution
• Lead capture: Automatically collect prospect information through natural conversation
• Webhook automation: Connect with your existing tools and workflows
• Complete SaaS architecture: Ready for subscription-based deployment

Ideal For

This solution delivers exceptional value for growth marketers, agency owners, SaaS entrepreneurs looking to specialise, and businesses managing high volumes of inbound messages. It's particularly well-suited for sectors like real estate, healthcare clinics, fitness centres, and service agencies where customer enquiries follow predictable patterns.

Market Opportunity

The demand for intelligent customer messaging automation continues to grow rapidly. This platform provides a robust technical foundation that can be positioned for specific industry niches and scaled through focused marketing initiatives.

Complete Package

The acquisition includes the full source code, domain and branding assets, the entire AI agent system, website chat widget, deployment configuration, and comprehensive documentation with handover support.

Technical Foundation

Built on a reliable stack including Laravel (PHP), Node.js microservices, MySQL, Docker, Stripe integration, and official connections to WhatsApp Business API and Instagram API.

This turnkey solution offers the perfect foundation for entrepreneurs with growth expertise who want to target specific market niches and scale a proven technology without the typical development overhead.