Forefront Support

Customer Support Service for Online Businesses

A turnkey customer service solution for Shopify stores and online businesses, operating on a pay-per-response model. The service includes:

• Fully functional Shopify app with 55 installations and 6 active merchants
• Established website and customer support infrastructure
• Experienced support agent already in place, handling tickets efficiently
• Crisp chat integration for seamless customer communications
• Revenue-sharing model with support staff (50% per ticket)

The business generates approximately £120 per month and shows strong potential for growth. Current infrastructure is ready for expansion, particularly through the Shopify app channel which has demonstrated market demand but needs further development.

The complete package includes: - Custom website - Shopify application - Active Crisp chat account - Direct contact with experienced support staff - All existing client relationships

This business is ideal for someone looking to enter the e-commerce support sector with a proven foundation and clear path for scaling.