Community Post

I’d first check whether the expired offer is still visible anywhere in your account, especially under your messages, notifications, or the listing’s offer history. If the buyer’s profile or username is still shown there, that may give you a way to reconnect without needing the original offer to be restored. Since this is a $6,000 offer, I’d also avoid creating a new transaction or sharing payment details outside the platform until you know what happened to the original offer. It would be better to have IndieMaker confirm whether the offer can be reopened or whether the buyer needs to submit a new one. There have been other community questions about contacting buyers and handling offers, so this seems like something worth raising with the platform directly as well. If support eventually responds, include the listing name, approximate offer date, amount, and the fact that the offer expired while you were offline. That should give them enough context to investigate it. If anyone here has actually recovered or reconnected with a buyer after an offer expired, I'd be interested to hear how you handled it.