Sme Deterministic Support Chatbot

This listing represents a production-ready, transferable digital asset (non-SaaS): a deterministic, rule-based customer support chatbot designed for SMEs and small teams that want to reduce repetitive support tickets with zero ongoing operating costs.

The system is built with Python + Flask and delivered as a clean, resale-ready codebase with a local web demo and portable execution. It is intentionally not a hosted service, making it easy to transfer, license, or integrate into existing products without infrastructure lock-in.

The chatbot operates using an extensible FAQ-based approach with keyword matching and a controlled fallback mechanism. This guarantees predictable, auditable responses (no hallucinations) while keeping costs at zero, as it does not rely on external APIs or paid AI services.

The architecture is modular and clearly separates chatbot logic, interface, data, and delivery scripts. This makes the codebase easy for third parties to understand and suitable for future extension, including optional AI/LLM integration, without refactoring the core system.

• Deterministic chatbot engine (rule-based, no AI dependencies)
• Zero running costs (no APIs, no subscriptions)
• Web-based demo (Flask + HTML) and console execution
• Content packs system (EN / ES) for fast customisation
• Conversation logging support
• Portable delivery with setup and verification scripts
• Clean, readable, and fully transferable Python codebase

This asset is ideal for agencies, automation consultants, SaaS founders, or SMEs looking to deploy automated customer support, reuse the solution across multiple clients, or resell it as a licensed product.

The project is stable, documented, and ready for immediate use, customisation, or commercial exploitation.