Sme Deterministic Support Chatbot

This listing is a production-ready, transferable digital asset (non-SaaS): a deterministic, rule-based customer support chatbot for SMEs and small teams aiming to reduce repetitive support tickets with zero ongoing operating costs.

Built with Python + Flask, it runs locally as a web demo (Flask + HTML) and also supports console execution. It is not hosted, so it can be transferred, licensed, embedded into existing products, or deployed internally without infrastructure lock-in.

The chatbot uses an extensible FAQ pack with keyword matching and a controlled fallback mechanism, providing predictable and auditable responses (no hallucinations) without relying on paid AI APIs. Optional AI/LLM can be added later by the buyer without refactoring the deterministic core.

Key features

Deterministic chatbot engine (rule-based, no AI dependency)

Zero running costs (no subscriptions, no external APIs)

Local web demo + console mode.

EN/ES content packs for fast customization.

Conversation logging.

Buyer-grade delivery: run/verify + SHA256 proof artifacts.

Ideal for agencies, automation consultants, SaaS founders, or SMEs who want to deploy automated support, reuse the solution across clients, or commercialize it under a licensing model.

The project is stable, documented, and ready for immediate use, customization, or integration.